In order to have a Custom Color Kite Made, you will need to download and use our colorizer files to color one in. once you have it made, email us at Ocean.Shores.Kites@gmail.com w/ a screenshot of your order. Note, there is an additional $40 USD charge for these custom orders. Once we see this email. we will get an invoice sent back to you ASAP Including Shipping and any other Items you would be interested in receiving w/ your order. Once you have paid for at least 50% for the Kite(s), we will start our side of the process.
Expect a wait time of between 6-8 Weeks for your order this way.
To ensure you receive proper replacement parts for your kite, you must have Accurate and Precise Dimensions of the part. e.g. 16" Length, 5.5mm Diameter, rod vs tube, etc. Terms such as "Similar to," and "Approximately," are NOT acceptable in Most Circumstances. If there is a label on your Tube, Give us the info from the Label and it's length.
Providing the name of the kite will NOT guarantee we know the exact Dimensions of the part you need.
There will be no refunds on Parts or Repairs.
In the Store
Repairs come second to all other business we conduct.
Repairs are Done in the Order they are Received.
You must be willing to leave your kite in our Care if Necessary.
Repairs will take as much time as they take. Quality work will not be rushed.